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Information Required for A2P 10DLC Registration
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A2P 10DLC Registration

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The A2P 10DLC (Application-to-Person 10-Digit Long Code) registration process is essential for U.S. businesses that wish to send Application-to-Person SMS messages. This registration ensures compliance with carrier requirements and helps maintain the integrity of the messaging ecosystem. In this article, we will provide a comprehensive guide to the A2P 10DLC registration process, including the necessary information and steps to successfully complete your registration.

Information Required for A2P 10DLC Registration

To facilitate the registration of your business for A2P messaging, Carrick Health requires the following information:

  • Contact Name: The name of the individual responsible for the registration.

  • Job Title/Position: The job title or position of the contact person.

  • Contact Phone Number: The phone number of the contact person.

  • Contact Email: The email address of the contact person.

  • Legal Business Name: The official registered name of the business.

  • Business Registration Number (EIN): The Employer Identification Number or other business registration number assigned to the business. In Canada, a provincial business number or a Canadian Business Number (CBN) will suffice.

  • Business Type: The legal structure or type of the business (e.g., Partnership, Limited Liability, Corporation, Co-operative, Non-profit).

  • Industry: The industry or sector in which the business operates (e.g., Automotive, Agriculture, Banking, Consumer, Education, Engineering, Energy, Oil and gas, Fast moving consumer goods, Financial, Fintech, Food and beverage, Government, Healthcare, Hospitality, Insurance, Legal, Manufacturing, Media, Online, Raw materials, Real estate, Religion, Retail, Jewelry, Technology, Telecommunications, Transportation, Travel, Electronics, Not for profit).

  • Business Address: The physical address of the business, including the address line, city, state, and ZIP code.

  • Expected Message Volume: Estimate the monthly message volume for the submission. Choose the closest value from the provided options. If the message volume is expected to increase in the next six months, provide the value that reflects that growth. Options include: 10; 100; 1000; 10000; 100000; 250000; 500000; 750000; 1000000; 5000000; 10000000+.

  • Description of the Use Case / Summary: Provide a detailed description of the use case. The more information provided, the better. This description should explain the type of messages that will be sent to the end user.

  • Sample Message Content: Share a sample message that represents the content the end-user will receive. The sample message should align with the provided use case and accurately reflect the content of the messages.

  • Links to your Privacy Policy & Terms and Conditions: Your Privacy Policy must clearly state that Messaging Consent data is not being shared, sold, or bought. Your terms and conditions should generally include:

    • Program or brand name

    • Program description

    • Message and data rates may apply disclosure

    • Message frequency (or recurring message disclosure)

    • Customer support contact information

    • Complete opt-out instructions (HELP and STOP), displayed in bold

    • Link to the privacy policy

    • Disclosure stating "Carriers are not liable for any delayed or undelivered messages"

  • How you gather consent to text your contacts: Mobile carriers require express consent from your contacts to receive SMS messages in order to register your number.

By ensuring that you have all the required information and following the guidelines outlined in this document, you will be well-prepared to complete the A2P 10DLC registration process successfully.